Zwicker & Associates, P.C.

  • Administrative Support

    Job Locations US-KY-Hebron
    Posted Date 3 weeks ago(11/27/2018 12:58 PM)
    Job ID
    2018-1363
    Category
    Collections Operations
    Region
    Mid Atlantic
    Type
    Regular Full-Time
  • Overview

     

    Zwicker & Associates PC is a national law firm that represents some of the largest creditors in the nation. Growing strong since 1991, Zwicker encompasses a large clientele ranging from major credit cards issuers to student loan collections.

     

    Position Summary:

     

    Zwicker & Associates is seeking a candidate to join the Collection Support team. Collection Support is responsible for performing adminstrative duties on a daily basis, entering incoming communication (e-mail, fax, etc.), preparing a variety of letters, recording and verifying phone pays, and assisting Collection Managers as needed. The ideal candidate will have prior administrative support experience. Collection Support will report to a Collection Support Manager in the Hebron Office.

    Responsibilities

     

    Responsibilities:

     

    • Capable of performing administrative duties
    • Ability to use office machines
    • Organizational skills
    • Efficient use the telephone
    • Properly verify phone payments
    • Distribute various daily/weekly/monthly reports to collectors and/or managers
    • All client and debtor information must be kept confidential

    Qualifications

     

     Qualifications:

     

    • Collection or call center experience a plus
    • Must be computer literate, Microsoft Word and Excel
    • Above Average interpersonal, oral, and written communication skills
    • Knowledge of debt collection laws and regulations
    • Ability to work in a fast paced environment
    • Able to work efficiently on computerized systems
    • Ability to multi-task

    This is a full time, full benefit position. Benefit package includes medical, vision, and dental insurance, long term disability insurance, life insurance, compensated time off including paid holidays, and 401K with match.

    Schedule:

    • Monday - Thursday / 2 shifts of 8am - 5pm & 2 shifts of 10pm - 7pm
    • Friday / Rotates between 8am - 2pm & 1pm - 7pm

    No Phone Calls, No Agencies, EOE, Drug free workplace.

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