• Collections Support

    Job Locations US-KY-Hebron
    Posted Date 2 weeks ago(10/10/2018 2:10 PM)
    Job ID
    2018-1246
    Category
    Collections Operations
    Region
    Mid Atlantic
    Type
    Regular Full-Time
  • Overview

    Zwicker & Associates PC is a national law firm that represents some of the largest creditors in the nation. Growing strong since 1991, Zwicker encompasses a large clientele ranging from major credit cards issuers to student loan collections.

     

    Position Summary:

     

    Zwicker & Associates is seeking a candidate to join the Collection Support team. Collection Support is responsible for performing adminstrative duties ona  daily basis, entering incoming communication (e-mail, fax, etc.), preparing a variety of letters, recording and verifying phone pays, and assisting Collection Managers as needed. The ideal candidate will have prior experience in a simiar role and in a fast-paced environment/call center. Collection Support will report to a Collection Manager in the Hebron Office.

    Responsibilities

     Responsibilities:

     

    • Capable of performing administrative duties
    • Ability to use office machines
    • Organizational skills
    • Efficient use the telephone
    • Properly verify phone payments
    • Distribute various daily/weekly/monthly reports to collectors and/or managers
    • All client and debtor information must be kept confidential

    Qualifications

     Qualifications:

     

    • Collection or call center experience a plus
    • Must be computer literate, Microsoft Word and Excel
    • Above Average interpersonal, oral, and written communication skills
    • Knowledge of debt collection laws and regulations
    • Ability to work in a fast paced environment
    • Able to work efficiently on computerized systems
    • Ability to multi-task

    This is a full time, full benefit position. Benefit package includes medical, vision, and dental insurance, long term disability insurance, life insurance, compensated time off including paid holidays, and 401K with match.

     No Phone Calls, No Agencies, EOE, Drug free workplace.

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