Zwicker & Associates PC is a national law firm that represents some of the largest creditors in the nation. Growing strong since 1991, Zwicker encompasses a large clientele ranging from major credit cards issuers to student loan collections.
Responsible for tasks associated with inbound call routing duties. Duties entail logging on to an automatic call distribution system and transferring the incoming calls to the appropriate party utilizing a fully automated point and click system. Responsible for greeting all consumers that contact our office and following appropriate security procedures (i.e., following proper customer ID requirements and providing required disclosures). Administrative functions will include proper account documentation.
Weekly Schedule: Monday – Thursday 10:00am – 7:00pm Rotating Friday Shift 8:00am – 2:00pm or 1:00pm – 7:00pm