Zwicker & Associates PC is a national law firm that represents some of the largest creditors in the nation. Growing strong since 1991, Zwicker encompasses a large clientele ranging from major credit cards issuers to student loan collections.
Zwicker is presently seeking a Dialer Administrator with experience in a fast-paced environment to join the team in our Massachutes office located in Andover. The Dialer Administrator will report to our Dialer Manager at the Tempe, Arizona office.
The Dialer/Call Center System Administrator is responsible for the day-to-day execution and monitoring of outbound dialer performance, inbound and blended application changes, ad-hoc data analysis, production of reporting (daily, weekly, monthly, quarterly, etc.), troubleshooting of production issues, and operations support of one or more call centers and diverse groups.
This is a full time, full benefit position. Benefit package includes medical & vision insurance, dental insurance, long term disability insurance, life insurance, compensated time off, and 401K with match.
No Phone Calls, No Agencies, EOE, Drug-Free Workplace